Natiq shows results in two places: a page for each campaign, and a Dashboard across all of them.

Results on the Campaigns list

Each campaign on the Campaigns list shows:

The Campaigns list shows each campaign with its channel, status and, once sent, its results.

• the Audiences count, the number of recipients;
• a delivery ring with three figures: Successfull (sent, delivered or read), Pending and Failed, as percentages of the audience;
• its status pill (see Schedule a campaign).

Scheduled and draft campaigns show their scheduled time or "Draft" instead of a ring, because nothing has been delivered yet.

A single campaign

Select the eye icon (View) on a campaign to open its page.

A campaign page shows how many messages were delivered, what is pending and what failed, and each recipient.

1. Open Campaigns and find the campaign. Use the search box, the Filters toggle (channel, dates and, on the All tab, status) or the tabs to narrow the list.

2. Select View.

3. Read Delivery performance: the percentage delivered, the audience size and the Successfull, Pending and Failed counts. For a completed campaign it also says how long ago it completed.

4. Scroll to Recipients: a table of Name, Phone Number and Status for each person, with paging (Previous page and Next page).

On the left, the page shows the Message template card (template name, language, category and its status) and the Message preview exactly as recipients see it.

Recipient statuses

Status	Meaning
Sent, Delivered, Read	The message went out. These count towards Successfull.
Pending	Not sent yet. This includes recipients whose campaign was stopped before their message went out; they stay Pending.
Failed	The message could not be sent.

The Dashboard

If your role has the campaigns.reports:read permission, a Dashboard tab appears at the start of the Campaigns tabs. It shows:

• Total audience, Total campaigns and Messages sent, each with a growth chart you can switch between with Audience, Campaigns and Messages;
• campaign counts by status: Running Campaigns, Scheduled Campaigns, Completed Campaigns, Failed Campaigns and Draft Campaigns;
• Live Messages Performance with Messages Sent, Messages Delivered, Messages Read, Pending Messages and Failed Messages, which update as messages move from sent to delivered to read;
• Recent Campaigns.

Choose a period with the range presets: Today, Last week, Last month (the default), Last year or Custom.

What the numbers mean

Total Campaigns counts launched campaigns, with drafts excluded. Total Audience is the number of unique contacts added to your lists. Messages Sent is cumulative across all campaigns.

Create a campaignLaunch your next campaign.Schedule a campaignStatuses and schedule actions.