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Step-by-step answers for everyone who runs customer conversations on Natiq — agents, team leads and admins.
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83 articles in 8 collectionsGetting startedSet up your workspace, invite your team and answer your first conversation.6 articlesInboxWork conversations from every channel in one place, together with your team.26 articlesAI agents & flowsBuild agents that answer, qualify and hand over — with flows, AI steps and knowledge.16 articlesChannelsConnect WhatsApp, Email, Telegram, Facebook and Instagram, add Web Chat by publishing an agent, and decide who answers each one.9 articlesCampaigns & audienceReach the right contacts with WhatsApp templates, segments and scheduled sends.7 articlesReports & analyticsUnderstand volume, speed, satisfaction and how your agents perform.8 articlesAccessibilityMake your website usable for everyone with the accessibility and sign-language widgets.3 articlesWorkspace & securityRoles and permissions, invitations, brand settings, storage and the audit log.8 articles
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Embed Web Chat, receive webhooks and call the REST API in the developer docs.